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Things to Know

As your #1 field trip destination, we want you to have the most wonderful time at Zoosiana!  So here are some things you should know:
  • To book your group's field trip, simply complete our online form - it's that easy!
    • If you prefer working with paper, no problem!  Simply download our Reservation Form and fax, mail, or call it in to the Zoo.  
  • All groups must make reservations at least 14 days in advance to be eligible for our field trip packages.
  • Please bring your Confirmation Sheet (sent to you from the Zoo after making your reservation) with you on the date of your field trip.
    • Please note: your field trip reservation is not complete until you receive the Confirmation Sheet from the Zoo.
  • The Zoo's hours are 9am to 5pm, daily.
    • Plan on at least 3.5 hours to enjoy the entire Zoo - this includes a train ride, an animal show, and time for lunch.  Don't forget to visit the Zoovenir Gift Shop on your way out!
  • In order for us to continue to offer a wonderful experience for you and your group, please understand the following:
    • We guarantee to provide everything our field trip packages offer (weather permitting); therefore, refunds will not be issued.  
    • In the event of inclement weather, we will be happy to assist you in rescheduling your field trip for another date (this decision will need to be made before your group enters the Zoo).  
  • Membership benefits or coupons cannot be applied to field trip packages.
  • For your convenience and pleasure, we are limiting the number of field trip bookings for each particular day, so book yours soon!
  • Save time and have your final count and payment ready when you arrive at the Zoo - it's that easy!
  • Disclaimer: All field trip information, including, but not limited to, information, prices, and details listed on this website, downloadable forms and files, and elsewhere, may be subjected to changes without notice.

 

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